Uncovering the Hidden Cost of Inaction 

There’s a truth I see time and again in behavioral health: no matter how committed you are to your mission, you can’t deliver quality care on a shaky financial foundation. Yet too many providers are doing just that—losing revenue quietly through underpaid claims, denied authorizations, and outdated billing workflows. These leaks don’t always sound alarms. But over time, they undermine your ability to grow, retain staff, and expand access. 

That’s why we built the RCM Performance Calculator—a free, fast way to quantify what your organization could be earning if your revenue cycle was fully optimized. 

This isn’t just another download. It’s a diagnostic moment—a chance to finally see what inefficiencies are costing you, in real dollars and real impact. 

I’ve met dozens of executives who suspect something’s off in their billing process, but can’t quite pinpoint the issue. Behavioral health billing is notoriously complex, and most teams are doing the best they can with what they have. But without real-time insight into performance benchmarks, it’s almost impossible to know how much money is being left on the table. 

The calculator helps illuminate that blind spot. In under two minutes, it uses your census and payer mix to estimate how much revenue you’re missing—and where to start reclaiming it. 

Every dollar uncollected is a dollar that could have funded care. More beds. More clinicians. More time for the work that actually transforms lives. 

When you neglect RCM, you’re not just risking your bottom line—you’re putting your mission at risk. You simply can’t sustain high-quality, equitable behavioral healthcare without a stable financial engine behind it. RCM isn’t just a back-office function—it’s a strategic imperative and key to your practice’s sustainability. 

The behavioral healthcare landscape is shifting fast: from private pay to payer-driven reimbursement, from fee-for-service to value-based models. 

Whether you’re a single-site facility or a growing network, your ability to thrive depends on operational precision. That means: 

• Investing in automation to prevent denials before they happen 

• Training staff to document and code with clinical and financial accuracy 

• Using data to identify bottlenecks and forecast financial risk 

• Communicating clearly with patients about cost and coverage 

It’s not just about optimizing processes—it’s about protecting your ability to serve. The calculator is the first step. It shows you what’s at stake—so you can act accordingly. 

If you’re a behavioral health leader or billing pro, please take 2 minutes today and try the calculator. Share it with your CFO, your billing director, and your board. 

It’s not just about the dollars; it’s about taking ownership of the systems that support your people and your patients. Behavioral health is full of variables, but this is one lever you can control. 

We built this tool because we believe that when providers have the right insight, they can make the right investments. And when they do, the whole field moves forward. 

About the Authors

Carina Edwards CEO of Kipu Health, the technology partner for mental health and addiction service providers. Carina is an experienced healthcare technology executive with a proven track record of innovative and dynamic leadership in establishing, growing, and operating private and public companies. Prior to Kipu, she served as the CEO of Quil, a pioneering joint venture between Comcast NBCUniversal and Independence Blue Cross. Prior to Quil, Edwards was an executive at Imprivata, where she played a key role in the company's growth and built an award-winning customer experience organization.