Kipu Health, the technology partner for mental health and addiction service providers, and Braided, a cloud-based integration engine, today announced their partnership to deliver powerful workflows that help behavioral health providers better manage their patient relationships.  

By working together, Kipu and Braided offer providers a bi-directional connection from their customer relationship management (CRM) system to Kipu’s Electronic Medical Record (EMR) platform. This allows providers to manage patient relationship workflows from pre-admission to alumni – following the entire treatment journey.

“Data collection often begins before patients enter a treatment facility and it’s important providers have the right data in the right place at the right time as they decide the best care plan possible,” said Sally Abu-moustafa, EVP of Product Management at Kipu Health. “With Braided’s capabilities, our provider clients can automate how data from platforms like Salesforce is integrated into their EMR, giving them a comprehensive view of everything they need to know about their patients. This level of real-time information delivers the efficiency providers need so they can maintain a focus on patient care.”

Providers who take advantage of the Braided CRM integration can also follow the patient through an important stage of care as they become treatment center alumni. With this view, providers can see medication adherence, hospital stays and other indicators of how a patient is doing post-discharge all from the Kipu EMR.

“This partnership with Kipu Health marks a significant milestone in our journey to enhance healthcare delivery,” said Jason Raphael, CEO at Braided. “We believe in the power of technology to make a real difference in people’s lives. Our collaboration with Kipu is a testament to this belief. By streamlining data workflows and enhancing information accessibility, we are empowering providers to make informed, timely decisions, which is crucial in the field of behavioral health.

Boca Recovery Center, a comprehensive behavioral health center specializing in mental health, addiction treatment, trauma therapy and physical wellness, which recently integrated with Braided into their Kipu system, experienced significant improvements.

“Our primary goal is to provide effective and compassionate care to our patients,” said Christopher Ferry, Boca Recovery Center’s CEO. “The integration of Braided’s technology with Kipu’s EMR system has been a game-changer for us. It allows seamless communication between our CRM and EMR, ensuring that our team has the most up-to-date information at their fingertips. This connectivity not only improves our operational efficiency but also enhances our ability to deliver personalized care to each patient.”

Kipu clients interested in learning more about utilizing Braided can contact their customer success representative or book a call here;

About Kipu Health

Kipu is the leading enterprise software provider delivering Electronic Medical Records (EMR), Customer Relationship Management (CRM) and Revenue Cycle Management (RCM) solutions that serve the behavioral health industry. The Kipu EMR, a HITRUST certified platform, is a fully configurable electronic health record and integrated billing platform that is the largest and most widely implemented EMR purpose-built for the addiction treatment industry. Used by more than 80,000 users at more than 1,600 facilities, globally, Kipu’s cloud-based platform manages the entire patient life cycle from the very first call through admission, treatment, follow-up and billing. To read the latest news on Kipu, please visit and connect with us on: Facebook | Twitter | LinkedIn.

About Braided

Braided Technologies, based in West Palm Beach, is transforming healthcare integration with its innovative approach. Specializing in seamless and rapid EHR and CRM integrations, Braided focuses on meeting the specific needs of the behavioral health sector. Unlike traditional, slow integration methods, Braided’s solutions are quick to implement, getting healthcare providers up and running in days. With their deep expertise in behavioral health, Braided ensures that healthcare organizations have the right tools to provide efficient and effective patient care. Choosing Braided means embracing a future where healthcare integration is fast, expert-driven, and tailored to the unique challenges of patient care. Learn more at

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Kipu is bettering the behavioral health landscape, helping treatment centers achieve the best outcomes and empowering patients and caregivers on every step of the recovery journey.

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