Five Tips for Starting a New Treatment Center

We understand that starting a new clinic can be both challenging and rewarding. As the premier cloud-based solution for behavioral and addiction treatment centers, Kipu is here to support you every step of the way. With over 83,000 users relying on our platform daily, we have the experience and expertise to help you run your operations smoothly and provide the best care for your patients. 

To assist you in successfully ramping up your operations, we’ve outlined a handful of tips to consider: 

1. Conduct market research and align with your mission. Understand the needs of your service area and align your mission and goals to best serve the population. Additionally, ensure you obtain the necessary certifications and licenses to operate legally and ethically.
2. Hire strong and design effective treatment programs. Building a talented and dedicated team is crucial. It’s important to continuing investing in staff training and development to ensure your team is equipped to provide exceptional care. Design treatment programs that are evidence-based and tailored to meet the unique needs of your patients.
3. Build community partnerships and start marketing. Foster relationships with community organizations, healthcare providers, and other relevant stakeholders. Develop a marketing strategy that reaches your target audience through appropriate channels, effectively communicating your services and the value you bring. Leveraging a specialized CRM (Customer Relationship Management) like Kipu CRM—which is designed specifically for substance use disorder and behavioral health facilities—can greatly assist in tracking referrals and gaining insights into marketing ROI.
4. Measure patient outcomes and continuously improve. Define the outcomes you will collect and establish a method for data collection. This information will help you measure the effectiveness of your programs and guide ongoing improvements. Kipu’s EMR (Electronic Medical Records system) can assist you in seamlessly collecting, managing, and analyzing outcomes data—enabling you to make informed decisions.
5. Invest in secure and scalable software. Ensure you have a secure software solution in place that adheres to HIPAA regulations and offers strict security, such as software that has achieved HITECH certification. Choose a platform that aligns with your workflows and can scale as your facility grows. Kipu’s end-to-end platform offers a collaborative EMR system for health record management, treatment planning, scheduling, and more. The integrated CRM simplifies referral management, marketing, and admissions processes. Additionally, Kipu’s comprehensive RCM system streamlines billing activities for efficient revenue cycle management.

At Kipu, we are committed to helping you succeed. Should you have any questions or need further assistance, our team is always available to support you. As you embark on this important journey, trust in Kipu to be your partner in enabling you to provide exceptional care and drive the success of your treatment center. 

About the Authors

Kipu is bettering the behavioral health landscape, helping treatment centers achieve the best outcomes and empowering patients and caregivers on every step of the recovery journey.